Scoping a pilot that can scale
Choose a workload that is real, repeatable and representative: product imagery for one category, one campaign localised into several markets, or one brand's social calendar. Avoid a one-off showcase, which proves only that a single impressive asset can be made. Keep the scope small enough to finish in a fixed period, such as a quarter, but include the unglamorous parts: approvals, brand rules, integration with the DAM, and at least one market besides the home market. A pilot that skips review and distribution will look faster than rollout can ever be, and it sets expectations that later disappoint.
Success criteria and baselines
Decide what success means before the pilot starts, and measure the current process first, or there is nothing to compare against. Useful measures include cycle time from brief to approved asset, cost per asset by type, approval without changes at first review, output per person, and a blind quality review in which brand and market reviewers rate pilot assets alongside conventionally produced ones without knowing which is which. Add risk measures: errors caught in review, claims issues, product accuracy failures. Agree the thresholds for a go decision with the budget holder in advance, so the end of the pilot is a decision rather than a debate.
Change management and training
Rollout is mostly a people problem. Designers and copywriters worry about their roles, reviewers about accountability, and local teams about losing control to headquarters. Be explicit about what changes and what does not: where people's time moves, who approves what, which decisions stay local. Recruit champions in each team to help colleagues and raise problems early. Train by role rather than by tool: briefers learn to write complete briefs, reviewers learn the new routing and what to check, and brand owners learn to maintain the rules. Run open sessions every week in early rollout, and publish what changed as a result of feedback.
Expanding by brand and market
Expand in the order readiness allows, not the order of the organisation chart. A brand is ready when its brand hub is complete and its owner has signed it off; a market is ready when its glossary, claims list and named reviewers exist. Add brands and markets in waves, carrying templates and lessons forward, and have governance in place before scale arrives: the policy, data rules, tool register and incident plan. Procurement and security reviews belong inside the pilot, not after it. The studio supports rollout with SSO and SCIM provisioning, EU or US data residency, and deployment in cloud, private VPC or on-premise.
Updated 25 September 2026 · General information, not legal advice. Rules change, so check the current text with your legal team before relying on it.